THE MUTTONTOWN CLUB EARNS RAVE REVIEWS

Posted on October 08, 2010

Member Satisfaction at All-Time High in Areas Including Course Conditions, Food & Beverage





East Norwich, N.Y. (October 8, 2010) -- The Muttontown Club, a prestigious 45-year-old, member-owned golf & country club located on the north shore of Long Island, is pleased to announce rave reviews from its most important critics -- its members.

Based on recent survey results, The Muttontown Club experienced an extraordinary increase in overall member satisfaction compared to the same survey taken just five months ago. Highlights of the club's recent success since Troon Golf,® took over management in April include course condition scores that were higher than ever before, despite one of the hottest and driest summers on record for the area. While seeing major savings in maintenance related expenses, the course is now enrolled in the Audubon Cooperative Program and working toward certification that recognizes its practices in environmental stewardship.

The Muttontown Club has also seen major expenditure savings along with payroll savings while improving upon its service scores and remaining far ahead of its budgeted revenues. Members have also praised the efforts to elevate the club's food & beverage services after new executive chef Scott Cooper implemented daily trainings and a new standard of excellence.

"It is amazing how our general manager, DJ Flanders, along with Troon Golf, have increased the value, service and quality of the membership experience," said Mitchell Mandel, Muttontown's president. "Member satisfaction scores have almost tripled in the seven months since we hired Troon Golf, and I would hazard to guess that Troon's approval rating is near 100 percent!"

Members are also in agreement on the benefits provided by the Troon Advantage program that offers members of Troon Golf-managed private clubs and up to three guests special rates at its select daily-fee and resort facilities. Since adopting the program in March, The Muttontown Club has orchestrated golf trips for 70 members through the program with 20 additional members planning stay-and-play vacations this offseason.

"The Muttontown Club is truly an exceptional private facility that continues to build upon its outstanding reputation," stated Jim McLaughlin, senior vice president, Troon Privé. "The entire staff at Muttontown, along with members of the board and their progressive vision, are to be commended for the countless success stories the club is experiencing. Troon Golf is proud to be at The Muttontown Club and we look forward to many years of this mutually beneficial relationship."

The future looks just as bright as the past several months at The Muttontown Club. Plans include hiring a membership director to further improve upon member communication and services, along with the launch of a new website that will offer online tee times, reservations for member functions and social networking capabilities. These improvements will certainly be utilized as the club moves toward a year-round schedule, a unique offering compared to other private facilities in Long Island that will increase the overall value of a membership.

Situated on a magnificent estate featuring rolling hills and lush gardens, The Muttontown Club is home to an 18-hole championship golf course originally designed by course architect Alfred H. Tull. Its elegant clubhouse, a Georgian-style mansion built in 1919, houses three dining rooms, conference rooms, locker rooms, a fitness facility, card rooms, golf shop, tennis & pool complex, and a poolside café. The founders of Muttontown Club had always believed the magnificent estate was ideally suited to become a golf & country club. Their dream became a reality after 1960 when the estate was purchased by the club's founders and the golf course was finished two years later. Muttontown Club is now regarded as one of the most beautiful golf clubs in the New York metropolitan area. For more information visit www.muttontownclub.com

Contact Information Brett Brooks Manager, Marketing Communications Troon Golf 480.477.0480 bbrooks@troongolf.com



East Norwich, N.Y. (October 8, 2010) -- The Muttontown Club, a prestigious 45-year-old, member-owned golf & country club located on the north shore of Long Island, is pleased to announce rave reviews from its most important critics -- its members.

Based on recent survey results, The Muttontown Club experienced an extraordinary increase in overall member satisfaction compared to the same survey taken just five months ago. Highlights of the club's recent success since Troon Golf,® took over management in April include course condition scores that were higher than ever before, despite one of the hottest and driest summers on record for the area. While seeing major savings in maintenance related expenses, the course is now enrolled in the Audubon Cooperative Program and working toward certification that recognizes its practices in environmental stewardship.

The Muttontown Club has also seen major expenditure savings along with payroll savings while improving upon its service scores and remaining far ahead of its budgeted revenues. Members have also praised the efforts to elevate the club's food & beverage services after new executive chef Scott Cooper implemented daily trainings and a new standard of excellence.

"It is amazing how our general manager, DJ Flanders, along with Troon Golf, have increased the value, service and quality of the membership experience," said Mitchell Mandel, Muttontown's president. "Member satisfaction scores have almost tripled in the seven months since we hired Troon Golf, and I would hazard to guess that Troon's approval rating is near 100 percent!"

Members are also in agreement on the benefits provided by the Troon Advantage program that offers members of Troon Golf-managed private clubs and up to three guests special rates at its select daily-fee and resort facilities. Since adopting the program in March, The Muttontown Club has orchestrated golf trips for 70 members through the program with 20 additional members planning stay-and-play vacations this offseason.

"The Muttontown Club is truly an exceptional private facility that continues to build upon its outstanding reputation," stated Jim McLaughlin, senior vice president, Troon Privé. "The entire staff at Muttontown, along with members of the board and their progressive vision, are to be commended for the countless success stories the club is experiencing. Troon Golf is proud to be at The Muttontown Club and we look forward to many years of this mutually beneficial relationship."

The future looks just as bright as the past several months at The Muttontown Club. Plans include hiring a membership director to further improve upon member communication and services, along with the launch of a new website that will offer online tee times, reservations for member functions and social networking capabilities. These improvements will certainly be utilized as the club moves toward a year-round schedule, a unique offering compared to other private facilities in Long Island that will increase the overall value of a membership.

Situated on a magnificent estate featuring rolling hills and lush gardens, The Muttontown Club is home to an 18-hole championship golf course originally designed by course architect Alfred H. Tull. Its elegant clubhouse, a Georgian-style mansion built in 1919, houses three dining rooms, conference rooms, locker rooms, a fitness facility, card rooms, golf shop, tennis & pool complex, and a poolside café. The founders of Muttontown Club had always believed the magnificent estate was ideally suited to become a golf & country club. Their dream became a reality after 1960 when the estate was purchased by the club's founders and the golf course was finished two years later. Muttontown Club is now regarded as one of the most beautiful golf clubs in the New York metropolitan area. For more information visit www.muttontownclub.com

Contact Information Brett Brooks Manager, Marketing Communications Troon Golf 480.477.0480 bbrooks@troongolf.com
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