Hospitality Management during Covid-19 in 2021
Creativity, planning, and flexibility all remain imperative for hospitality management as we move forward into 2021. In order to successfully operate the private club and facilities we manage, our ability to adapt and work together continues to be the biggest boon of our business.
Deliver a valuable experience despite restrictions.
The principle of our business is our capacity to make people happy. Playing a game of golf is an opportunity for a feeling of normalcy during a continuously stressful and challenging time. Through this recognition it is possible to ensure your guests feel at home and comfortable during their visit.
Instill trust in health and safety.
It is our responsibility to create and promote safe spaces by continuing to practice enhanced cleaning protocols. It is imperative that clubs and organizations encourage the collective responsibility to maintain social distancing, to wear masks, and to wash hands regularly for both staff members and visitors.
Utilize the power of technology to enable connection.
What many crave most during this pandemic is human connection. We can facilitate this by focusing efforts into virtual activities that include meet ups, fitness classes, cooking demonstrations, wine tastings, and bingo.
Learn more about the Troon approach to hospitality management by contacting us at Troon.com.