Troon Rewards Terms & Conditions

Troon Rewards Terms and Conditions


Participation in Troon Rewards is subject to the Member abiding by these "Terms and Conditions."


ELIGIBILITY
 
  • Participation in Troon Rewards does not constitute a membership of any kind at participating Troon facilities, or otherwise
  • Troon Rewards is for individuals only, and only one (1) Troon Rewards number will be issued to each eligible individual
  • Troon Rewards accounts are non-transferable
  • Employees / Associates of Troon are not eligible to participate in Troon Rewards

HOW TO REDEEM TROON REWARDS POINTS
 
  • Members will begin earning Troon Rewards points, in accordance with the provisions hereof, as of the date that the Member is approved by Troon to participate in Troon Rewards. Troon Rewards points will not be applied to purchases made prior to such date
  • Members are eligible to earn Troon Rewards points for the following purchases (pre-tax) at participating daily-fee facilities:
    • Member’s golf fees
    • Member’s total merchandise purchased in the golf shop
    • Troon sponsored golf instruction executed by Troon facility or Troon Academy teaching professionals, allocated as follows:
      • Group Clinic – 25 Troon Rewards Points
      • Private Lesson – 50 Troon Rewards Points
      • Private Lesson bundles will be awarded at the rate of 50 points per lesson attended. Points will be awarded at the time the guest checks in for each individual lesson
      • Troon Academy Schools – 75 Troon Rewards Points (per day)  
    • Group Golf: If you plan a group golf event that includes at least 12 golf players at a participating Troon facility you may be eligible to earn Troon Rewards points as a “Group Golf Leader” as follows:
      • Points for Group Golf will be earned by the Group Golf Leader as follows:
        • One-time spend of $2,500 to $4,999 USD earns the Group Golf Leader 250 Troon Rewards points
        • One-time spend of $5,000 to $9,999 USD earns the Group Golf Leader 500 Troon Rewards points
        • One-time spend of $10,000 to $14,999 USD earns the Group Golf Leader 1,000 Troon Rewards points
        • One-time spend of $15,000 USD or more earns the Group Golf Leader 1,500 Troon Rewards points
      • The group's one-time spend is limited to golf fees and merchandise, including rental clubs
      • Points are awarded at the time of final group payment
      • Certain purchases made through third parties or in connection with hotel packages, including Troon Golf Vacations (golf and merchandise portions only). Each facility reserves the right to determine the value of the golf portion of such purchases. Not all third party purchases are eligible for Troon Rewards points.
      • Golf groups that pay individually are not eligible for Group Golf Troon Rewards, but the group's individual golfers are eligible for Troon Rewards points based on their individual spend
  • To receive Troon Rewards points, Members must present their Troon Rewards number at the time of check-in. It is the Member’s sole responsibility to verify that Troon Reward points have been properly credited to their Troon Rewards account
  • If a Member does not have their Troon Rewards number at the time of purchase, or if the facility is unable to credit Troon Rewards points to the Member's account for any reason, the Member should email rewards@troon.com, the complete original receipt within 30 days of the original purchase date. It will then take up to 14 days for the applicable number of Troon Rewards points to be credited to the Member's account
  • Members will not be eligible to earn Troon Rewards points for the following purchases:
    • Food and beverages
    • Golf fees for persons other than Member
    • Member initiation fees, dues or annual passes
    • Gift cards or any other pre-purchase of golf shop credit
    • Troon Cards
    • In connection with any other product or promotion offered by Troon, unless specifically designated as such in writing by Troon
    • Pre-paid online golf reservations made through third parties
 

To verify whether a purchase is subject to Troon Rewards points, Members may contact Troon at rewards@troon.com.

 
  • All points will be equal to $1 USD. Currency exchange rates will be updated annually at the sole discretion of Troon
  • Exchange rates will be provided by the United States Department of the Treasury
  • Troon Rewards points have no intrinsic cash value and are non-transferable. In the event that a Member has more than one Troon Rewards account, the Member may combine their Troon Rewards points from such accounts upon Troon’s prior authorization, at its sole discretion
  • Troon, at its sole discretion, has the right to cancel or reverse any Troon Rewards points: (1) if such points were credited in error, (2) for products not paid for, or (3) for purchase refunds
 
REDEEMING ROUNDS OF GOLF
 
  • Members can use their Troon Rewards points towards one (1) complimentary round of golf based on the redemption table/schedule. Rounds of golf can also be redeemed by using a combination of Troon Rewards points and cash (based on the redemption chart)
    • Example: A complimentary round of golf at a "Tier 4" course would require 800 Troon Rewards points or a combination of 400 Troon Rewards points and $40*)
      • *VAT will be applied to points and points/cash redemptions in the United Arab Emirates
  • Rounds may be played anytime Monday - Thursday and Friday - Sunday & holidays after 12:00 p.m. at participating Troon Golf daily-fee facilities (please note: In the UAE and Bahrain, rounds may be played anytime Sunday - Thursday and Friday - Saturday & holidays after 12:00 p.m.)
  • When using Troon Rewards points for a complimentary round, tee times can be made up to 3 days in advance, and use of Troon Rewards points must be mentioned at time of booking. VAT will be applied to points and points/cash redemptions in the United Arab Emirates
  • Troon Rewards points do not expire, provided that Member has earned or redeemed Troon Rewards points in the last eighteen (18) months
  • Troon Rewards redeemed points may be used based on availability and cannot be used in conjunction with groups (12 players or more), hotel/resort packages or with any other special offers
  • The issuing of Troon Rewards points does not constitute a reservation. Members are responsible for making all reservations and communicating directly with a facility regarding Troon Rewards points
  • Click here to view full redemption options and locations(Subject to change at any time)
  • Tee time reservations must be canceled no later than 48 hours prior to the day of play.  Failure to cancel tee times without proper notification may result in being charged as a “No-Show” under the courses No-Show policy
 
STATUS LEVELS
 
  • Based on the number of Troon Rewards points accumulated within a calendar year, Members are eligible to receive a discount on purchases for their own rounds of golf and/or merchandise in the golf shop, as follows:
    • Accumulation of 2,000 points within a calendar year (Silver Level) entitles a Member to a 10% discount
    • Accumulation of 4,000 points within a calendar year (Gold Level) entitles a Member to a 15% discount
    • Accumulation of 8,000 points within a calendar year (Platinum Level) entitles a Member to a 20% discount
  • Once a Member has achieved the next higher status level, the Member will automatically begin receiving the applicable discount on their very next purchase. The Member shall retain the higher status level for the remainder of the calendar year in which it is achieved thru the end of the following calendar year
  • Status level discounts can be applied to the Troon Rewards member's personal green fees and/or merchandise only
  • It is the Member’s sole responsibility to make sure the appropriate discount is given at the time of purchase discounts, refunds or credits will not be issued except at the time of purchase
  • Troon Rewards discounts may not be combined with any other discounts, group outings, member fees (initiation, dues, golf fees, etc.), or special offers for products or services offered by Troon
  • Discounts can be applied to Troon Card rates. Discounts are not valid with Troon Card "2 for 1" offers
  • Discounts will only be given at the time of purchase (whether by cash or credit). Purchases made through third parties will not be subject to a discount
 
ADDITIONAL CONDITIONS
 
  • All Members in Troon Rewards hereby indemnify and hold harmless Troon (its affiliates, officers, directors, employees, representatives and agents) for, from and against any and all claims, causes of action, losses, damage, liabilities or expenses (including reasonable attorney's fees and costs) that Troon may suffer arising out of, caused by or in connection with such Member's participation in Troon Rewards
  • Troon, in its sole discretion, reserves the right to discontinue Troon Rewards, or any facility’s participation in Troon Rewards, without prior notice
  • Troon, in its sole discretion, reserves the right to publish Member winners’ names and any other information regarding any contest associated with Troon Rewards
  • Troon reserves the right to suspend, deactivate or cancel any person’s Troon Rewards account, without notice if Troon believes in its sole and absolute discretion that the person has violated these Terms and Conditions, or has acted improperly or inappropriately in their use of Troon Rewards or at a participating facility
  • Member acknowledges and agrees that Troon shall have the right to change, amend or modify any of the terms and/or conditions at any time without notice in the sole and absolute discretion of Troon.  Members use of and participation in Troon Rewards constitutes acceptance of these Terms and Conditions
  • By signing up for Troon Rewards, you agree to the Terms and Conditions of our Privacy Policy
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