“Personal Information” is data and information that identifies you as an individual or relates to an identifiable individual. We collect Personal Information when you use our Services. Such Personal Information includes, but is not limited to:
This policy does not apply to the practices of companies that Troon does not own or control, or to people that Troon does not employ or manage. In addition, certain Troon associated companies that have their own privacy policies.
“Other Data” are data that generally do not reveal your specific identity or do not directly relate to an individual. To the extent Other Data reveal your specific identity or relate to an individual, we will treat Other Data as Personal Information. Other Data include:
You can choose whether to accept cookies by changing the settings on your browser. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Online Services. For example, you will not receive advertising or other offers from us that are relevant to your interests and needs. At this time, we do not respond to browser “Do-Not-Track” signals.
For more information on how you can block, delete, or disable Cookies and similar technologies, please review your browser or device settings.
We use Personal Information and Other Data to provide you with Services, to develop new offerings and to protect Troon and our guests as detailed below. In some instances, we will request that you provide Personal Information or Other Data to us directly. If you do not provide the data or information that we request, or prohibit us from collecting such data or information, we may not be able to provide the requested Services.
We use Personal Information and Other Data for our legitimate business interests, including the following:
We will use Personal Information and Other Data to manage our contractual relationship with you, because we have a legitimate interest to do so and/or to comply with a legal obligation.
We will use Personal Information and Other Data to provide personalized Services according to your Personal Preferences either with your consent or because we have a legitimate interest to do so.
We will use Personal Information and Other Data to communicate with you with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so.
We will use Personal Information and Other Data in this way with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so.
Troon does not rent, sell, or share Personal Information about you with other people or nonaffiliated companies except to provide products or Services you’ve requested, when we have your permission, or under the following circumstances:
Our goal is to provide you with the highest level of hospitality and Services, and to do so, we share Personal Information and Other Data with the following:
We will use and disclose Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of Troon, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Information (such as combining your name with your location). If we do, we will treat the combined data as Personal Information as long as it is combined.
In addition, we are not responsible for the data collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or the Apps or our Social Media Pages.
We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use the Online Services, other websites or online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice, and to learn about your choices in connection with it, please contact us at email@example.com.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information. We limit access to Personal Information about you to employees who we believe reasonably need to come into contact with that information to provide products or Services to you or in order to do their jobs. We also have physical, electronic, and procedural safeguards to protect Personal Information about you.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section, below.
You have choices when it comes to how we use your data and we want to ensure you have the information to make the choices that are right for you.
You can edit your Troon Account Information, including your marketing preferences, at any time.
New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
You can unsubscribe from Troon emails by clicking on the unsubscribe link at the bottom of all of our customer emails, replying to such emails with the word “unsubscribe” in the subject line, emailing firstname.lastname@example.org notifying us of your desire to be removed from Troon’s email list or by calling 1.888 TROON U.S. At which time, Troon will keep your Personal Information, but will no longer contact the specific email address that was unsubscribed with solicitous emails.
We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.
Special Notice for California Residents: Customers who reside in California and have provided their Personal Information to us can request, once per calendar year, information about our sharing of certain categories of Personal Information to third parties and within Troon, for their direct marketing purposes. Such requests should be submitted to us at email@example.com or notifying us in accordance with the “Contacting Us” section, below. We will provide a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. We reserve our right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.
If you would like to review, correct, update, suppress, restrict or delete Personal Information that you have previously provided to us, or if you would like to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by law), you can contact us at firstname.lastname@example.org or notifying us in accordance with the “Contacting Us” section, below.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or other limitations you would like to put on our use of your Personal Information. For your protection, we only fulfill requests for the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or tee time, or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase, reservation, or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
The criteria used to determine our retention periods include:
Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Information (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Information through the Services.
Troon is a global organization and provides a global service. Sharing data cross-border is essential to the Services so that you receive the same high-quality service wherever you are in the world. As a result, we will, subject to law, transfer Personal Information and Other Data collected in connection with the Services, to entities in countries where data protection standards may differ from those in the country where you reside. By making a tee time, reservation, visiting or playing at a Troon managed property, or a property to which we provide services, you understand that we transfer your Personal Information globally.
In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries will be entitled to access your Personal Information.
Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
If you have questions or suggestions, or if you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please complete a feedback form or you can contact us at:
Troon Golf, LLC
15044 North Scottsdale Road
Scottsdale, Arizona 85254
If you are in the EU or EFTA, or are an EU or EFTA citizen, you can also lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection laws occurs at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.