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True Club Solutions

Real world challenges. Proven solutions.

  • Please feel free to contact us by leaving your information here and one of our TCS professionals will contact you in short order. Please know that any information you provide will be held in the strictest confidence.

As a division of Troon®, True Club Solutions (TCS) is the only club advisory services firm that draws upon decades of experience, currently serving 440+ locations around the globe. As an alternative to Troon’s professional management solutions, TCS engagements benefit our clients by tapping into the depth and breadth of expertise from our thousands of corporate and field associates to focus on club specific, short-term challenges and opportunities.

Welcome to True Club Solutions

The structure of TCS is truly unique in the Club Advisory industry. TCS is led by Divisional President, Jim McLaughlin, who administers the work product generated by both Troon corporate staff and leaders of various disciplines in the field. This allows TCS to consistently deliver the widest array of services in the industry without having to outsource work to other companies.

Meet the Team

If the idea of partnering with the Club industry leader in real world management solutions is appealing, we ask that you contact us via the link provided. Please know that the information you provide us will be kept in the strictest confidence.

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Services

Powered by the 30 years of Troon's industry experience, True Club Solutions offers clubs and daily fee/resort destinations short-term advisory services. The myriad of services offered by TCS are customized to assist in solving specific facility problems through initial due diligence reporting and continual guidance.

TCS Services

The service experience extended to members and guests is paramount to the long-term growth and sustainability of any business – and many times it can be delivered at no additional cost. TCS evaluates the customer experience through property audits, surveys and benchmark analyses.

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TCS performs a full audit and evaluation of our clients’ current sales, marketing and communication tools and processes. TCS then combines the results of this audit with our proven sales and marketing strategies to develop a successful game plan moving forward.

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Let True Club Solutions provide "Concierge Marketing Services." Our hospitality centric team of marketing, digital, public relations professionals will help you create unique strategies, tactical plans and ultimately execute your with precision - driving results and revenues.

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TCS facilitates the work that helps to reveal the "why" behind what makes a club unique in its market. All to often, a club simply sells features that are directly comparable to their competition. With a definitive "why" in hand, TCS will recommend the best messaging and mediums to communicate your story to members, guests, and prospects.

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Troon Golf Courses

Powered by the agronomic excellence of Troon, TCS has proven that quality turf conditions can be obtained in an efficient manner. Our team is fluent in the language of agronomy and will provide the objective information necessary for Boards and Owners to make informed decisions concerning course conditions, capital improvements and the large scale expenses that affect their golf courses.

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Does the retail operation at your club feel like a vibrant representation of the facility or merely a dated afterthought? Most clubs no longer make retail a priority because many times they are ill-equipped to make it anything more than a necessity of the overall operation.

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It’s not just about golf anymore… the best memories are made with good friends over great food. As the food and beverage experience has become a primary attractor for both club members and resort/daily fee players, overlooking this key element can cost every facility in terms of attraction, retention and revenues.

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In the process of executing capital improvements, many times facilities overlook the all-important steps of determining the operational functionality of what they are building and whether or not it’s being done as efficiently as possible.

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Regardless of the size of the golf course redesign or reconstruction project, it can be a daunting and complex task to coordinate all the associated vendors, agencies, procedures and timelines involved. With the TCS in-house golf course development team, our clients have a proven industry professional managing each component of the project.

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Without reliable financial data, it becomes impossible for clubs and facilities to mitigate risk, identify areas of financial improvement or plan for proactive corrective strategies. Instead, what is created is an environment of mistrust, frustration and ineffective time and resource management.

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Technological advances over the last decade have been pronounced, and the pace is only accelerating. Many times operators feel like they are lost trying to keep up, when in reality this is a race that shouldn’t be ran alone. TCS performs full technology audits on behalf of our clients with the goal of identifying systems that are inefficient, out of date or underperforming.

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Compliance regulations and mandates have never been greater in the club and hospitality industry. The fines for noncompliance in areas such as chemical and fertilizer handling, food and beverage preparation and storage, pool maintenance, day care certifications, and more can cost clubs and facilities thousands of dollars and, in worse cases, force it to close its doors.

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Saadiyat Beach Golf Club

As part of our annual engagements, TCS offers our clients the ability to take advantage of Troon's buying power when it comes to new purchases surrounding equipment, operational supplies and retail products. Depending on the scope, the savings garnered through these programs many times more than pays for the cost of our services.

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888-827-9775
15044 N. Scottsdale Rd., Suite 300 Scottsdale, AZ 85254